Streamlining Dining: Restaurant Table Reservations with Odoo 18

Modern diners expect more than just good food; they expect convenience. The ability to book a specific table online—perhaps that quiet corner spot for an anniversary or the large patio table for a reunion—is a game-changer for customer experience.

Odoo 18 introduces a seamless integration between the POS (Point of Sale) and Appointments modules, allowing restaurants to digitize their floor plans and offer real-time table reservations. In this guide, we'll configure a complete reservation system for "The Azure Palate", a fine-dining seafood restaurant, ensuring no double-bookings and a smooth host stand experience.

Step 1: Digitizing the Floor Plan

Before we can book tables, we must define them. In the Point of Sale module, we'll map out The Azure Palate's dining area.

Navigate to Settings and enable Floors & Tables. This activates the visual layout editor where you can drag and drop these tables to mimic your actual restaurant layout.

Step 2: Creating Table Resources

In the Appointments module, we treat each table as a "Resource". This is distinct from an "Employee". It ensures that T3 isn't double-booked, regardless of which waiter is working.

Step 3: Building the Reservation Type

Now we create the public-facing "Dinner Reservation" appointment type that ties everything together.

Once saved, enable Linked to POS Table Booking in the POS settings. This ensures that when a reservation lands, the POS host screen gets updated.

Conclusion

By integrating Odoo 18's Appointment and POS modules, "The Azure Palate" has eliminated the need for third-party reservation apps like OpenTable or Resy. They now own their customer data, manage capacity automatically, and secure revenue through pre-payments—all within one system.