An Odoo Gold partner is a firm that meets Odoo's highest partner criteria: at least 300 new Odoo Enterprise users sold per year, 6 staff holding an Odoo certification, and an 80% customer retention rate. Silver requires 75 new users, 3 certified staff and 70% retention. Ready requires 10 new users and 1 certified person. So a tier measures licence sales volume, certified headcount and retention. It does not measure how well a partner delivers a project in your industry, and you can verify any claimed tier yourself in Odoo's public partner directory in about five minutes.
If you are shortlisting Odoo implementers, you will see "Gold partner", "Silver partner" and "certified Odoo partner" on almost every proposal and website. This guide explains what those labels mean according to Odoo itself, what they tell you about a vendor and what they do not, and how to check a claim before you sign. Every tier criterion below comes from Odoo's own become-a-partner page, reviewed on 21 September 2026. Odoo can change these rules, so re-check the page on the day you decide.
We have written it vendor-neutral on purpose. The point is to help you judge any partner, including the ones on our shortlist of Odoo implementation partners.
What are the Odoo partner tiers?
Odoo's partner programme has four levels. Learning is an entry membership with no sales requirement. Ready, Silver and Gold are graded by three measurable criteria:
| Tier | New Enterprise users sold per year | Certified people on staff | Customer retention rate |
|---|---|---|---|
| Learning | No requirement | No requirement | No requirement |
| Ready | 10 | 1 | Not required |
| Silver | 75 | 3 | 70% |
| Gold | 300 | 6 | 80% |
Source: odoo.com/become-a-partner, reviewed 21 September 2026.
Partners pay Odoo an annual fee. On the India version of the page that day, Learning was listed at ₹32,245 a year and the Ready, Silver and Gold programme at ₹161,229 a year. Other countries show local prices. Ready, Silver and Gold partners also earn commission on the Odoo licences they sell ("up to 20%", in Odoo's words), and they get access to the Enterprise source code and partner events.
What does an Odoo partner tier actually tell you?
Read the criteria again and notice what they count. A tier tells you three things, and each is useful:
- Sales volume. A Gold partner sells at least 300 new Enterprise users a year. That means it has run many projects recently and is unlikely to disappear in the middle of yours.
- Certified headcount. At least 6 people at a Gold partner have passed an Odoo certification exam.
- Retention. Silver and Gold partners must keep 70% and 80% of their customers. A partner whose clients leave in large numbers cannot hold those grades.
What an Odoo partner tier does not tell you
The same criteria leave out most of what decides whether your project succeeds:
- Your industry. A tier is earned across all of a partner's customers. 300 users a year in retail says nothing about process manufacturing, batch-tracked cosmetics or GST-heavy distribution.
- Who staffs your project. Six certified people at a 200-person firm may not include anyone assigned to you.
- Project size fit. A partner that grows by selling many small rollouts and one that grows through a few large ones can hold the same tier.
- Custom development quality. The certification is a functional exam (more on that below). Code quality, upgrade discipline and documentation are not graded.
- Post-go-live support. Retention is a percentage of customers kept. It does not describe response times or who answers your ticket.
There is also an incentive to be aware of. Partners earn commission on the licences they sell, so a proposal that over-counts users benefits the partner. That does not make any partner dishonest. It means you should ask why each licence in the quote is needed.
Is "certified Odoo partner" a real tier?
No. Odoo's partner page lists Learning, Ready, Silver and Gold. "Certified" is not one of the tier names. In Odoo's system, certification belongs to individual people, not to companies. Odoo's certification FAQ says certifications are nominative: they are linked to one person and cannot be taken with a company user.
The current exam is the Odoo 19 Functional Certification. It is 120 questions in 1.5 hours with a 70% pass mark, and a wrong answer costs half a point. It covers functional areas including Accounting, Inventory, MRP, Sales, CRM, POS, HR and Studio. Certifications are tied to an Odoo version, so a v14 certificate from years ago says less about Odoo 19 than a current one.
So when a vendor calls itself a "certified Odoo partner", ask two precise questions: which partner tier do you hold, and how many of the people on my project hold a current-version certification?
How do you verify an Odoo partner's tier?
Odoo publishes every partner in its implementation partner directory. Checking a claim takes about five minutes:
- Open odoo.com/partners and set the country to where the partner will deliver your project.
- Filter by grade (Gold, Silver or Ready) or search for the company by name.
- Read the partner card. It shows the tier label, a count of references (customers), average and large project size in users, the top industries served with customer counts, and the number of certified experts by Odoo version.
- Match the legal name. The company on the card should match the entity that will sign your contract. A local reseller of a Gold partner is not itself Gold.
- Compare the card with the proposal. If a partner's average project is 8 users and yours is 150, or its top industries are nowhere near yours, ask how they will cover the gap.
If the company does not appear in the directory, it is not currently an Odoo partner at any tier. That is not automatically disqualifying: some capable freelancers and development shops work on Odoo Community without a partnership. But the vendor should not be claiming a tier.
Does the tier matter for your project? A decision table
| Your situation | How much the tier should weigh | What to check instead |
|---|---|---|
| Standard apps, 5–20 users, little customisation | Low. Ready or Silver can deliver this well. | A fixed scope, a named consultant, and one reference of similar size. |
| 50+ users, several companies or warehouses | Medium. Volume and retention show the partner can run concurrent projects. | Average project size on the directory card, and the team plan for your rollout. |
| Heavy custom modules or integrations | Low. Tier criteria do not grade development. | Code samples, the upgrade approach for custom modules, and who owns the code. |
| Regulated or niche industry | Low to medium. | References in your industry, and whether localisation (e.g. GST e-invoicing) has been done before. |
| You need Odoo Enterprise licences at the best price | Medium. Licensing flows through partners. | A line-by-line user count and the licence term in the quote. |
Five questions to ask any Odoo partner before you sign
- Which partner tier do you hold today, and what is your company's exact name in the Odoo directory?
- Who will work on my project, and which of them hold a current-version Odoo certification?
- Can I speak to one customer of similar size in a similar industry?
- Which parts of my scope are standard Odoo, which are configuration, and which are custom code?
- How many Enterprise users does the quote assume, and why each one?
For the full list of what a written proposal should contain, including scope, milestones, data migration and acceptance tests, use our Odoo implementation proposal checklist. If you are still working out a budget, the Odoo cost calculator gives a starting range.
Where Braincuber stands
We are an Odoo implementation partner, and we do not claim a Gold or Silver tier. Check any partner's tier, including ours, in the directory as described above rather than trusting a badge on a website. If you already have a proposal from any Odoo partner and want a second opinion on scope, licence count or timeline, send us a partner proposal to review. We will tell you what looks right and what to question.
Frequently asked questions
What is an Odoo Gold partner?
A partner that meets Odoo's highest published criteria: at least 300 new Enterprise users sold per year, 6 certified people on staff and an 80% customer retention rate.
What is the difference between Odoo Silver and Gold partners?
Volume, certified headcount and retention. Silver requires 75 new Enterprise users a year, 3 certified people and 70% retention; Gold requires 300, 6 and 80%.
Is a Gold partner always the better choice?
No. A tier reflects sales volume and retention across all customers. Industry experience, the team assigned to you and custom development quality matter more for most projects.
Is "certified Odoo partner" an official tier?
No. Odoo's tiers are Learning, Ready, Silver and Gold. Odoo certification is held by individual people for a specific Odoo version.
How can I check an Odoo partner's tier?
Search for the company in Odoo's partner directory at odoo.com/partners. The card shows its tier, references, typical project size, top industries and certified experts by version.
Founder and CEO of Braincuber. Scopes Odoo, AI, and cloud projects for growing brands in India and abroad. Takes every founder call personally — no SDR layer between buyers and the people building the system.