Key Takeaways

✓Phase 1: Hardware setup—USB direct or IoT Box for kitchen environments

✓Phase 2: Retail—disable restaurant mode, enable cash control, barcode scanning

✓Phase 3: Restaurant—floor plans, kitchen printer routing, internal notes

✓Phase 4: Integrated payments—Stripe, Adyen, Worldline auto-sync

✓Odoo POS works offline—syncs automatically when connection restored

Quick Answer: Two Different Workflows

Odoo 18 POS serves two fundamentally different use cases: Retail (speed and inventory focus) and Restaurants (workflow and kitchen communication). Choosing the wrong mode creates chaos. This guide walks through hardware setup, retail configuration, restaurant workflows, and integrated payments—step by step.

Phase 1: Hardware Setup

Before touching software, get your hardware connected. There are two methods:

USB Direct Connection

Best for: Simple retail setups

If your receipt printer, barcode scanner, and cash drawer connect via USB to a Windows or Mac machine, just plug them in.

✓ Open Odoo POS in Chrome or Edge

✓ Hardware recognized automatically

✓ No special driver needed

IoT Box (Restaurants)

Best for: Kitchen printers, multiple displays, wireless terminals

In a kitchen, you don't want a Windows PC next to the deep fryer. The Odoo IoT Box connects hardware over Wi-Fi.

1. Connect IoT Box to network (Ethernet/Wi-Fi)

2. Go to POS → Configuration → IoT Boxes

3. Odoo scans network and finds the box

🔌 Hardware confusion? Don't buy incompatible gear. Contact Braincuber for our 2025 Odoo POS Hardware Compatibility List.

Phase 2: Retail Setup (Speed & Inventory)

Focus: Barcodes and Customer Throughput

For retail, speed is king. You need to scan items and take payment in seconds.

1 Product Configuration

Go to Inventory → Products

Ensure every product has a valid Barcode (EAN13 or UPC)

Tip: If you sell products by weight (e.g., fruits), enable "To Weigh" so the POS asks for scale input.

2 Disable Restaurant Mode

Go to Point of Sale → Configuration → Settings

Create a "New Shop"

⚠️ Crucial: Ensure "Is a Bar/Restaurant" is UNCHECKED. This simplifies the interface, removing table selection screens.

3 Enable Cash Control

Enable "Cash Control" in settings

This forces cashiers to count:

Opening drawer amount (e.g., ₹10,000 float)

Closing amount

Result: Watertight audit trail for theft prevention.

Phase 3: Restaurant Setup (Tables & Kitchens)

Focus: Workflow and Communication

Restaurants are complex factories. The front-of-house needs to talk to the back-of-house instantly.

1 Enable Restaurant Mode

In POS Settings, check "Is a Bar/Restaurant"

This unlocks:

Table Management

Bill Splitting

Order Printing

2 Design Your Floor Plan

Go to Point of Sale → Configuration → Floor Plans

Click "Add a Line" to create zones (Main Floor, Patio, Bar)

Use the visual editor to drag and drop tables

Assign seat numbers to each table for capacity planning

3 Configure Kitchen Printers (Order Routing)

Go to Point of Sale → Configuration → Printers

Add a printer (e.g., "Hot Kitchen Printer")

⚠️ Crucial: In printer settings, select which Product Categories print there.

Example routing:

• "Food" categories → Kitchen Printer

• "Drinks" → Bar Printer

• "Merchandise" → prints nowhere

4 Enable Internal Notes (Odoo 18)

Enable Predefined Internal Notes

Create one-tap buttons:

No Ice

Allergy

Extra Spicy

No Onions

Phase 4: Payment Terminals (Integrated Payments)

⚠️ Stop typing numbers manually. Manual entry leads to errors (typing ₹10.00 instead of ₹100.00).

Odoo integrates with Stripe, Adyen, Worldline, and more.

The Setup

Go to Point of Sale → Configuration → Payment Methods

Create a new method (e.g., "Card Terminal")

Enable "Use a Payment Terminal"

Select your provider (Stripe, Adyen, etc.)

Enter the Terminal ID (found on the back of your device)

Result: When you click "Pay" on the screen, the amount is automatically sent to the card machine. The POS waits for a "Success" signal before printing the receipt.

Need help configuring your POS?

Frequently Asked Questions

Does Odoo POS work offline?

Yes. Odoo POS is a "Smart Client." It downloads all product data to the browser cache when you open the session. You can continue selling even if the Wi-Fi goes down. It will sync all transactions automatically once the connection is restored.

Can I mix Retail and Restaurant modes?

Yes, but create separate POS Configs. Create one POS called "Gift Shop" (Retail Mode) and another called "Dining Room" (Restaurant Mode). You can switch between them in the dashboard.

How do I handle tips in Odoo POS?

In Restaurant mode, enable "Tips" in settings. You can choose to accept tips on the bill (added before payment) or after payment (if your region allows adjusting the transaction later).

What hardware do I need for Odoo POS?

Basic retail: tablet/PC + receipt printer + barcode scanner + cash drawer. Restaurants add: kitchen printer(s) + IoT Box. Payment terminals from Stripe/Adyen/Worldline integrate directly. Contact Braincuber for our 2025 hardware compatibility list.

How do kitchen printers know what to print?

Each printer is assigned Product Categories. When an order is placed, Odoo automatically routes items: "Food" category items go to the Kitchen Printer, "Drinks" go to the Bar Printer. No manual sorting required.

Conclusion: Test Before You Open

The difference between a chaotic opening night and a smooth one is testing.

Before you serve a single customer, run a "Mock Service." Have your staff act as customers, order complex items, split bills, and print kitchen tickets.

Is Your POS Ready for the Rush?

Don't guess. Let Braincuber's retail experts review your configuration to ensure zero downtime.

Launch with confidence.

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