POS Interface Settings Odoo 18

Retail store operating multiple POS terminals creates interface configuration chaos: no employee login tracking enabling any cashier using any terminal creating accountability nightmare unable identifying who processed 500 dollar refund requiring manager investigation 3 hours, product images loading slow touchscreen causing 5-second delay per product selection frustrating customers queuing checkout, shared orders unavailable between terminals forcing customer restarting order different register when cashier unavailable creating customer frustration, tax-inclusive pricing confusion where receipt shows 25 dollar but customer charged 28.75 causing complaint requiring explanation, and no note templates for custom requests manually typing Gluten-free Extra sauce every order consuming time creating spelling inconsistencies—generating operational inefficiency customer dissatisfaction accountability gaps performance issues and order customization delays from default POS interface settings without employee authentication order sharing image optimization tax display configuration and note standardization.

Odoo 18 POS Interface Settings enables optimized point-of-sale operations through employee login authentication tracking cashier actions via PIN or badge ID, multi-employee per session enabling staff sharing terminals with accountability, shared open orders allowing order transfer between POS terminals, large scrollbars improving touchscreen usability on low-accuracy devices, hide pictures option removing product images improving performance, category restriction limiting displayed product categories per POS, tax-inclusive or tax-exclusive pricing controlling receipt price display, note models standardizing order customization comments, sort by category organizing cart items by category, and advanced permissions providing manager access without additional authentication—reducing checkout time 40 percent through interface optimization eliminating accountability issues through employee tracking enabling flexible operations via order sharing improving customer experience through faster navigation and supporting compliance through proper tax display achieving streamlined efficient secure point-of-sale operations through comprehensive interface customization.

Accessing POS Interface Settings

Opening Configuration:

1. Go to Point of Sale → Configuration → Settings
2. Select POS Interface tab
3. Configuration options displayed

Employee Login Configuration

Authentication and accountability:

Enabling Employee Login:

Configuring Multi-Employee per Session:

1. Go to Point of Sale dashboard
2. On POS shop Kanban card click three-dot menu
3. Select Edit
4. Enable Multi Employees per Session
5. Add employees in designated field
6. Save configuration

Employee PIN Configuration:

POS Session Login Process:

Shared Open Orders

Cross-terminal order management:

Enabling Order Sharing:

1. In POS Interface settings enable Share Open Orders
2. Orders become visible across all POS terminals in same shop

Use Case Scenario:

Benefits:

• Flexibility for staff breaks or shift changes
• Customer service continuity across terminals
• Real-time order visibility
• Prevents order duplication or loss

Interface Optimization

Large Scrollbars:

Hide Pictures in POS:

Product and Category Management

Restrict Categories:

Sort by Category:

Enable to organize cart items by category grouping. Products grouped Beverages Entrees Desserts making order review easier identifying items quickly.

Tax Display Configuration

Price presentation control:

Tax-Included vs Tax-Excluded:

Configuration:

1. Edit POS shop settings
2. Locate Product Prices section
3. Select:
   • Tax-Included Price: or
   • Tax-Excluded Price
4. Save configuration

Tax-Excluded Example:

Tax-Included Example:

Note Models

Standardized order customization:

Creating Note Templates:

1. Go to Point of Sale → Configuration → Note Models
2. Click New
3. Create note template:
   • Name: Note identifier e.g. No Onions
   • Note Text: Customer request or instruction
4. Save template

Common Note Examples:

Using Notes in POS:

Advanced Permissions

Manager Access:

Best Practices

Always Enable Employee Login for Accountability and Security: Operating POS without employee login equals no record who processed transactions. 500 dollar refund issued cannot trace responsibility. Enable Login with Employees requiring PIN or badge authentication. Every transaction logged to specific employee. Audit trail supports investigation dispute resolution performance tracking.

Use Tax-Included Pricing for Retail Tax-Excluded for Wholesale: Retail customers expect see final price including tax. 25 dollar display 28.75 charge creates confusion complaints. Use Tax-Included showing final cost upfront. Wholesale B2B customers need tax separated for accounting. Use Tax-Excluded showing base price with tax itemized supporting proper expense categorization.

Create Note Models for Frequently-Requested Customizations Reducing Typing Errors: Manually typing Gluten free every order equals spelling variations Gluten-free glutenfree Gluten Free causing kitchen confusion. Create standardized note models one-click selection. Ensures consistency speed accuracy preventing miscommunication between front-house and kitchen.

Conclusion

Odoo 18 POS Interface Settings enables optimized point-of-sale operations through employee login authentication multi-employee sessions shared open orders large scrollbars hide pictures option category restriction tax display modes note models sort by category and advanced permissions. Reduce checkout time through interface optimization eliminating accountability issues through employee tracking enabling flexible operations via order sharing improving customer experience through faster navigation supporting compliance through proper tax display and achieving streamlined efficient secure point-of-sale operations through comprehensive interface customization providing control usability flexibility enhancing productivity customer satisfaction and operational excellence.