Odoo 18 CRM: Community vs Enterprise Edition Detailed Comparison
By Braincuber Team
Published on February 3, 2026
Choosing the right CRM edition is a critical decision for any growing business using Odoo. While both the Community (Free) and Enterprise (Paid) editions share the same robust core, Odoo 18 Enterprise creates a significantly more automated and mobile-friendly environment for sales teams.
Use this guide to understand exactly what you gain by upgrading to Enterprise, and decide if the Community edition remains sufficient for your current needs.
Feature Comparison at a Glance
| Feature | Community | Enterprise |
|---|---|---|
| Native Mobile App | Browser Only | Full iOS/Android App |
| Marketing Automation | Manual | Drag & Drop Workflows |
| Email Marketing | Limited | Full Mass Mailing |
| Lead Scoring | Manual | Predictive AI |
| VoIP Integration | ✖ | Click-to-Call |
| Support & Upgrades | Self-Maintained | Official Odoo Upgrade |
Key Enterprise Exclusives
Mobile Experience
Enterprise gives field sales reps a native, fast mobile app. They can log calls, update opportunities, and even work offline. Community users must rely on a mobile browser, which is slower and lacks push notifications.
Automation & Nurturing
Enterprise integrates deeply with Marketing Automation. You can build visual workflows (e.g., "If customer opens email, wait 2 days, then create call for salesperson"). Community requires you to manually track and follow up on every lead.
Mass Mailing
Enterprise includes a full email marketing engine. You can send thousands of branded emails to filtered lists of leads and track open rates inside the CRM. Community is limited to one-off messages.
What Both Editions Share
It's important to note that the Community Edition is not "broken"—it's just manual. Both editions share a powerful foundation:
If you are a solo entrepreneur or small team (1-3 users) working primarily from the office, Community is often sufficient to start.
If you have a field sales team, need automated lead warming, or plan to use VoIP calling, the efficiency gains of Enterprise will worth the licensing cost.
Frequently Asked Questions
Yes, absolutely. You can start with the Community edition and upgrade to Odoo Enterprise (on-premise or cloud) at any time. Odoo provides database migration scripts (free for Enterprise subscribers) to move your data seamlessly.
No, Odoo Community is open-source and free to download and install on your own server. However, you are responsible for hosting, maintenance, backups, and security.
Basic manual lead scoring (e.g., assigning star ratings manually) is available. However, 'Predictive Lead Scoring', which uses AI to calculate probability based on historical data, is exclusive to the Enterprise edition.
No, the official Odoo Mobile App (iOS/Android) only works with Enterprise databases. Community users must access Odoo via a mobile web browser.
For a team of 10, Enterprise is strongly recommended. Features like VoIP integration, automated lead assignment, report sharing, and the mobile app usually pay for themselves by saving your team hours of manual administrative work.