Food Delivery Connector (Urban Piper) in Odoo 18 POS: Complete Guide
By Braincuber Team
Published on December 14, 2025
Having a strong online delivery presence is essential in the food and beverage industry. Platforms like Swiggy, Zomato, and Uber Eats open doors to a vast customer base. However, managing orders across multiple tablets and apps often creates a chaotic kitchen environment, leading to missed orders, manual entry errors, and operational inefficiencies.
The solution? Centralized control. Odoo 18 Point of Sale introduces a powerful, seamless integration with Urban Piper, the leading food delivery connector. This integration transforms how restaurants manage their online orders, bringing everything into a single, unified system.
What You'll Learn:
- What is Urban Piper and how it works
- Key features of the integration
- Benefits for your restaurant
- Step-by-step setup guide
What is Urban Piper?
Urban Piper is a sophisticated middleware that acts as a universal bridge between your restaurant and all major food delivery aggregators. Instead of juggling half a dozen different tablets, each with its own interface and notification sound, Urban Piper consolidates every order into a single, reliable data stream. By connecting Urban Piper to Odoo 18 POS, you create a central command center for your entire delivery operation.
Key Features of the Integration
1. Unified Order Management
Orders from Swiggy, Zomato, Uber Eats, and more flow directly into your Odoo POS interface the moment they are confirmed. Eliminates errors, saves time, and ensures no order is ever missed.
2. Real-Time Menu Synchronization
Your Odoo product catalog becomes your single source of truth. Update an item's price, description, or availability—changes are automatically pushed to all connected delivery channels.
3. Automated Kitchen Workflow
Incoming delivery orders are automatically routed to the appropriate kitchen printer or Kitchen Display System (KDS) based on items ordered. Chefs see orders instantly and can prioritize tasks effectively.
4. Real-Time Inventory Updates
As online orders are received and confirmed, inventory levels are adjusted in real time. Prevents overselling and provides accurate stock counts.
5. Comprehensive Reporting
Generate detailed reports breaking down sales by channel (Swiggy vs. Zomato), top-selling items, peak ordering times, and more for data-driven decisions.
Benefits for Your Restaurant
⚡ Boost Operational Efficiency
Reclaim time spent on manual data entry and reduce device clutter
✅ Enhance Order Accuracy
Automating order flow minimizes human error
😊 Improve Customer Satisfaction
Faster, more accurate orders lead to positive reviews
📊 Gain Competitive Edge
Leverage analytics to optimize menu and run targeted campaigns
How to Get Started
- Install the Connector: Install the Urban Piper connector module from the Odoo App Store
- Enter Credentials: Fill in your Urban Piper API credentials in the configuration
- Configure Store Timings: View and edit store timings under the Configuration menu
- Sync Your Menu:
- Go to Products, select a product, open the Point of Sale tab
- Complete Urban Piper-related fields (mapping to aggregator's item ID)
- Click "Sync Menu" to push menu details to all connected platforms
- Access Your POS: Return to POS Dashboard—now fully integrated and ready to process orders from every major delivery platform
Conclusion
By integrating Urban Piper with Odoo 18 POS, you're not just simplifying operations—you're building a more resilient, efficient, and profitable business. Embrace the future of food delivery management with centralized control over all your delivery channels.
Need Help with Odoo POS Integration?
Our experts can help you set up Urban Piper integration, configure menu sync, and optimize your restaurant operations.